The WhatUsersDo panel consists of over 30,000 people across the UK, USA, France, Germany and the Netherlands. These are not professional testers, but real people from a broad range of professions and backgrounds. That means the insights you get from them are authentic, and representative of your wider customer base.
Most of our users have been recruited through word of mouth, and each user has to pass a pre-qualification test before joining the panel to ensure they can complete tasks successfully (we reject around a quarter of all applicants).
While we do pay users to complete tasks, they are not employees, and we only pay them if you are happy that the video you receive from them is fault free.